Part 3: Screen Shots of the Microsoft System Center Service Manager 2016 Install

This blog post will outline the screen shots for an install of a Service Manager Management Server (SCSM) 2016.

This blog post is the third  in a series of posts on upgrading to SCSM 2016:

 

Step 1: Install Prerequisites

SCSM 2016 uses the Microsoft .Net Framework 4.5. The features selected below were enough to meet the prerequisites on Windows 2012 server.

Install Prerequisites Service Manager SCSM 2016

As this was an upgrade of an existing SCSM 2012 server, the only other prerequisite that I needed was the SQL 2014 Analysis Management Objects.

The prerequisite check will pick this up if not installed:

SCSM 2016 Prerequisites Check

Download and install the Microsoft SQL 2014 Analysis Management Objects –  SQL_AS_AMO.msi – from here: https://www.microsoft.com/en-us/download/details.aspx?id=42295

If this was a new install the following are also required:

  • .NET Framework 3.5 and 4.5
  • Report Viewer 2008
  • SQL Server 2014 Analysis Management Objects
  • SQL Server 2012 Native Client

 

Step 2: Start the Install of Service Manager 2016

From the download and extract the System Center Service Manager 2016 install files. Run the Setup.exe” file. Click the link under Upgrade:

Start the Install of Service Manager 2016

 

Step 3: Confirm the Upgrade

Confirm you have read and understood the upgrade links (that at time of writing were pointing to SCSM 2012 documentation)

Confirm you have read and understood the upgrade links

Step 4: Enter in the License Details

The SCSM 2012 license key was accepted and allowed me to move on.

Upgrade SCSM 2016 -  Enter in the License Details

Note: Do not use an evaluation version of Service Manager 2012 or 2016. There is no officially supported way to upgrade an evaluation version of service Manager (2012 or 2016) to a production version.

 

Step 5: Confirm prerequisites are installed

If you have Microsoft .Net Framework 4.5 and the SQL 2014 Analysis Management Objects install you should pass the prerequisites. This is a lab so the RAM requirement warning was no surprise:

Confirm SCSM 2016 prerequisites are installed

Step 6: Service Manager starts Installing

The process does take a little bit of time, but I was finished within 5-10 minutes.

Upgrade SCSM 2016 - Installing

 

Step 7: Install Complete

 The install completes. You then should back up the encryption key. And that is it, basically the same process as SCSM 2012.

Upgrade SCSM 2016 - Complete

 

This blog post is the third in a series of posts on upgrading to SCSM 2016:

 

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3 thoughts on “Part 3: Screen Shots of the Microsoft System Center Service Manager 2016 Install

  1. Pingback: Part 2: Upgrade Steps for SCSM 2016 | SCSMtools

  2. Pingback: Part 1: Upgrading to Service Manager 2016 – Getting Ready | SCSMtools

  3. Pingback: Part 4: Service Manager 2016 Install/Upgrade Troubleshooting and Error Messages | SCSMtools

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